Firehouse Subs Rewards Program: Earn, Redeem, and Enjoy Delicious Perks!
The Firehouse Subs Rewards Program is a loyalty program designed to reward customers for dining at Firehouse Subs. By participating, members can earn points on every eligible purchase from the Firehouse Subs menu and redeem them for free food items, including subs, desserts, and party platters. The program also offers exclusive perks, such as birthday rewards, name of the day reward, and limited-time bonus offers.

How to Sign Up and Start Earning Points
Joining Firehouse Subs Rewards is simple and free. Follow these steps to get started:
Step 1: Download the Firehouse Subs App – Available for both iOS and Android.
Step 2: Create an Account – Sign up through the app or on the Firehouse Subs website.
Step 3: Start Earning Points – Use your registered account when making purchases to accumulate points.
How to Earn Points
– Earn 100 points per $1 spent on qualifying purchases.
– Points are credited to your account within 48 hours of an eligible transaction.
– You can earn points on up to three transactions per day.
– Use your phone number or scan your Rewards Badge in-store to earn points.
Eligible Transactions
Qualifies for Points | Does Not Qualify |
---|---|
Orders via Firehouse Subs app | Third-party delivery services |
Online orders through FirehouseSubs.com | Catering orders |
Dine-in and pick-up orders | Transactions under $0.50 after discounts |
In-restaurant purchases with a registered account | Purchases using printed coupons |
Redeeming Your Rewards
Once you’ve accumulated enough points, you can redeem them for free menu items.
* Only one reward can be redeemed per transaction.
* Customizations like extra cheese or bacon will have additional charges.
Bonus Features & Special Offers
Firehouse Subs Rewards members enjoy exclusive benefits beyond earning points:
Points Required | Reward |
---|---|
4,000 Points | Dessert |
8,000 Points | Small Sub |
12,000 Points | Medium Sub or Salad |
15,000 Points | Large Sub |
75,000 Points | Standard Platter |
80,000 Points | Deluxe Platter |
170,000 Points | Standard Platter Pack |
175,000 Points | Deluxe Platter Pack |
Birthday Sub Reward
– Get a free medium sub with a minimum $1 purchase on your birthday.
– Available one day before, on, and after your birthday.
Point Accelerators
– Earn extra points during limited-time promotions.
Challenges & Personalized Offers
– Receive bonus points by completing special challenges.
– Enjoy exclusive deals based on your purchase history.
Important Terms & Conditions
– Points Expiry: Unused points expire 180 days after your last transaction.
– Inactive Accounts: Accounts inactive for two consecutive years may be unregistered.
– Program Changes: Firehouse Subs reserves the right to modify or terminate the program.
FAQs Related To Firehouse Subs Rewards Program
1. How do I join the Firehouse Subs Rewards program?
You can sign up by downloading the Firehouse Subs app or creating an account on their website.
2. How do I earn points on my purchases?
Earn points by scanning your Rewards Badge or providing your phone number during checkout.
3. Can I earn points on delivery orders?
Only orders placed directly through Firehouse Subs count. Third-party delivery services do not qualify.
4. How long do my points last?
Points expire 180 days after your last eligible transaction.
5. What happens if I forget to scan my account in-store?
You can submit a receipt through the Firehouse Subs support tool within 7 days to claim your points.
6. Can I combine multiple rewards in one transaction?
No, only one reward can be redeemed per eligible purchase.
7. How do I redeem my birthday sub?
Log into your account, activate your Birthday Reward, and present it at checkout.
8. Are there any restrictions on redeeming rewards?
Yes, add-ons like extra toppings are not included and will incur additional costs.
9. What should I do if my points are missing?
Contact Firehouse Subs customer support through the app or website to report missing points.
10. Can I transfer my points to another account?
No, points and rewards are non-transferable and can only be used by the registered account holder.